09 – Troubleshooting

Common causes of integration issues include:

Reopened POS Tabs

Changes made after syncing may cause discrepancies.

Archived Contacts

Archived suppliers or customers in Xero will prevent transactions from syncing.

Missing Account Mapping

All accounts and payment methods must be configured.

Inventory Restrictions

Invoices may fail if Xero prevents negative inventory.

Network Interruptions

Temporary connectivity issues may delay synchronisation.